Contact
Talk to HomeCrowd.
For support, creator conversations, press, partnerships, or investor enquiries, send a note and the right person will follow up.
Contact form
Send HomeCrowd a message.
Choose the enquiry type that best fits your message. A little context helps route it to the right person faster.
Creator access
Tell us your sport, team, audience, and what kind of match experience you want to create.
Press
Include your outlet, deadline, topic, and any assets or interview requests.
Support
Include your device, platform, app version if known, and a clear description of the issue.
Get questions? We've got answers
To request permanent deletion of your HomeCrowd account and the data associated with it:
- Complete the contact form above using the email address linked to your HomeCrowd account.
- Select Delete account and data as the enquiry type.
- Enter your HomeCrowd username in the “Your team or username” field and confirm in the message that you want your account and associated data deleted.
- Submit the form. We may email you to verify that you own the account. Once verified, we will confirm your request and begin deletion.
Data deleted: We delete your account and associated personal data, including your profile details and image, name, username, email address, teams followed, account identifiers and authentication data, user content and submissions, room participation and audio-session metadata, and device, app, log, usage, and approximate-location data linked to your account.
Data kept: We may retain only limited records that are necessary for security, fraud prevention, legal or regulatory compliance, resolving disputes, or enforcing our agreements. These may include relevant security, moderation, transaction, or deletion-request records. Data that has been aggregated or de-identified so it can no longer be linked to you may also be kept.
Deletion and retention period: We aim to delete data from active systems within 30 days after verifying your request. Residual copies may remain in encrypted backups for up to a further 90 days before being overwritten. If applicable law requires a limited record to be kept for longer, we retain it only for the required period, restrict its use to that purpose, and then delete it. We will tell you if a longer legal retention period applies to your request.
Deleting your HomeCrowd account is permanent and cannot be undone. You can review our Privacy Policy for more information.
Start deletion requestPlaceholder answer. Replace this with support contact guidance.
Placeholder answer. Replace this with the details users should provide.
Placeholder answer. Replace this with creator enquiry guidance.
Placeholder answer. Replace this with press and partnership details.
Placeholder answer. Replace this with expected response timing.